Their regular solutions are We'll refund without even knowledge what customer is dealing with and 2nd we reorder merchandise in your case but that will be accessible in following produce slot which would be just one comprehensive day. Which means you buy a little something and wait for 2 days for the slip-up by them.
At bigbasket your browsing expertise is our priority and we would love to understand how we could make improvements to our app along with providers.
Watch conversation · bigbasket @bigbasket_com 9h Replying to @LiveFromALounge We'll unquestionably forward your feedback into the respective staff and guarantee we get vital steps to prevent these incidents in near upcoming.
Deliberately wanting to fool buyers. I put order two days again as well as shipping and delivery guy contacted me only once to confirm my handle. He was only a Modern society clear of me and he reported he couldn’t discover my deal with and remaining for one more place with out even informing me. Then i contacted customer care plus they told he can't occur now so rescheduled my buy to up coming working day morning slot And that i obtained affirmation concept that i would obtain my grocery in early morning slot. Subsequent day i waited entire working day but no get in touch with no phrase from them, infact i made an effort to Call them but they no reaction then later on last night in some way contact matured to purchaser care and so they explained they misplaced get so would change and purchase and get it shipped next working day night slot !
Check out dialogue · bigbasket @bigbasket_com 8h Replying to @LiveFromALounge We have escalated this to our concerned workforce, our crew is working on this problem. We will get again to you personally with the earliest.
This isn't enough now whatever they did was taken off one of my merchandise through the record with out informing me ! I named them various occasions to receive it included they usually had been expressing its not obtainable anymore eventually they added it i dont know the way they managed or how they have been fooling me prior to that! At last currently order was provide in time and supply guy achieved my handle without having even contacting me (dnt knw how he obtained my handle which 2 days back he was not able to get). Now they delivered Incorrect merchandise and supply boy was stating merchandise is exact as purchased i dont know how these guys are operating this app! So irresponsible and impolite fellas ! Bad working experience!
Now observe your orders simply on bigbasket. Introducing 'Get Assistant' to assist with everything that you need to know about your Lively orders. Check purchase position with 'Buy Assistant' correct from your time it truly is placed till the shipping and delivery at your doorstep!
See conversation · bigbasket @bigbasket_com 8h Replying to @kunalsen7684 As reviewed, we see there is not any difficulty. Be sure to Look at and retain us up-to-date If you're experiencing the any difficulty now.
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Their time slots are never convince for us due to the fact You should wait around a single even though day for shipping. Then they've got express which they say two hour shipping and delivery but what you require is not available for Convey. official site Multiple situations received wrong orders, and these days they need me to wait yet one more added day for an get that they misplaced.
Watch dialogue · bigbasket @bigbasket_com 9h Replying to @ARUNBHAKRI3 We are able to comprehend your circumstance. Kindly acknowledge our sincere apologies with the inconvenience brought about to you personally. We've got arranged a simply call from our group.
Animesh Anand Deliberately trying to fool clients. I placed get two days back as well as shipping male contacted me only once to substantiate my deal with. He was just a Modern society clear of me and he said he couldn’t obtain my handle and remaining for one more area with out even informing me. Then i contacted customer treatment and so they told he simply cannot appear now so rescheduled my purchase to upcoming day morning slot And that i acquired confirmation message that I might obtain my grocery in morning slot. Up coming day i waited overall day but no connect with no phrase from them, infact i tried to Get hold of them However they no reaction and afterwards afterwards previous night time by some means connect with matured to consumer care plus they stated they misplaced purchase so would switch and buy and get it shipped subsequent working day evening slot !
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Perspective discussion · bigbasket @bigbasket_com 8h Replying to @TanuuKunal We regret the inconvenience triggered. Could you please enable us with all your order number? We will do our best to assist you to.